What is The Financial Ombudsman Service?

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The Financial Ombudsman is an independent authority which deals with problems and cases between consumers and businesses. The Ombudsman has the right to make a decision upon your complaint and judge fairly. If you believe you have been treated unfairly by your loan provider you can address a complaint to this independent authority:

0300 123 9 123 or 0800 023 4567
Monday to Friday – 8am to 8pm
Saturday – 9am to 1pm

or email at complaint.info@financial-ombudsman.org.uk
For more information you can visit the official website : www.financial-ombudsman.org.uk

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